Contact Us
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    TERMS & CONDITIONS

    HOW TO BUY

    • Nunawading Showroom (show address)
    • Online Store (this website)

    HELPFUL BUYING TIPS

    • Check Stock Availablity Before Purchase
    • Check Goods Condition When Delivery/Pick Up
    • Goods Must Be Installed By Licensed Professionals

    ANY QUESTIONS?

    PICK UP LOCATION

    • Warehouse Pick Up Address: 1A 218/214 Whitehorse Rd, Blackburn VIC 3130
    • Mon – Fri : 9am to 5pm
    • Sat : 10am to 4pm

    DELIVERY IN MELBOURNE ONLY

    • ONLY Delivery Within Melbourne Metro Areas
    • No Hand Carry into House and to Upstairs
    • Need Assistance to Driver for Heavy Items
    • Normally Place Goods Into Garage
    • SORRY We Do Not Deliver Directly To Other Cities
    • Please Contact Your Local Freight Company With Insurance On the Goods

    RETURN POLICY

    • All Purchased Items Would Be Checked On Delivery/Pick Up
    • No Return or Exchange for Change of Mind
    • No Return or Exchange for Fragile Item
    • No Return for Damaged Package, Missing Parts and Installed Items
    • Goods Can ONLY Be Returned Within 7 Working Days After Receipt of Goods
    • Transport Cost of Returns Can Not Be Claimed
    • Original Receipt Must Accompany With All Returns
    • All Goods Must Be In Original Package And Condition
    • 15% Restocking Fee Would Be Charged For All Returns
    • Do Not Buy If You Do Not Accept The Above Return Policy

    WARRANTY POLICY

    • Warranty Varies From Product to Product
    • Warranty Not Covered for Improper Use of Goods
    • Warranty Not Covered for Unlicensed Installed Goods
    • Warranty Not Covered for Incorrectly Installed Goods
    • Warranty Not Covered for Physical Damage after Installation