Terms & conditions

How to Buy

  • Nunawading Showroom (show address)
  • Online Store (this website)

Helpful Buying Tips

  • Check Stock Availablity Before Purchase
  • Check Goods Condition When Delivery/Pick Up
  • Goods Must Be Installed By Licensed Professionals

Any Questions?

Pick Up Location

  • Warehouse Pick Up Address: 1A 218/214 Whitehorse Rd, Blackburn VIC 3130
  • Mon – Fri : 9am to 5pm
  • Sat : 10am to 4pm

Delivery in Melbourne ONLY

  • ONLY Delivery Within Melbourne Metro Areas
  • No Hand Carry into House and to Upstairs
  • Need Assistance to Driver for Heavy Items
  • Normally Place Goods Into Garage
  • SORRY We Do Not Deliver Directly To Other Cities
  • Please Contact Your Local Freight Company With Insurance On the Goods

Return Policy

  • All Purchased Items Would Be Checked On Delivery/Pick Up
  • No Return or Exchange for Change of Mind
  • No Return or Exchange for Fragile Item
  • No Return for Damaged Package, Missing Parts and Installed Items
  • Goods Can ONLY Be Returned Within 7 Working Days After Receipt of Goods
  • Transport Cost of Returns Can Not Be Claimed
  • Original Receipt Must Accompany With All Returns
  • All Goods Must Be In Original Package And Condition
  • 15% Restocking Fee Would Be Charged For All Returns
  • Do Not Buy If You Do Not Accept The Above Return Policy

Warranty Policy

  • Warranty Varies From Product to Product
  • Warranty Not Covered for Improper Use of Goods
  • Warranty Not Covered for Unlicensed Installed Goods
  • Warranty Not Covered for Incorrectly Installed Goods
  • Warranty Not Covered for Physical Damage after Installation
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